Effective Date: 1 August, 2026

This Privacy Policy explains how Integrated Wellness Behavioral Health ("we," "our," or "us") collects, uses, and protects your information. It also describes your rights under the Health Insurance Portability and Accountability Act (HIPAA) and how we protect your health information.

1. Information We Collect
We may collect the following types of information:
- Personal information: name, date of birth, address, phone number, email, emergency contact.
- Health information: mental health history, medical history, diagnoses, treatment plans, medications, progress notes, and other information you share with your provider.
- Billing and insurance information: insurance provider, policy number, payment details.
- Website and communication information: messages you send us through our website, forms you complete, and appointment requests.

2. How We Use Your Information
We use your information to:
- Provide psychiatric and behavioral health evaluation and treatment.
- Coordinate your care with other providers when you authorize it or when allowed by law.
- Schedule and manage appointments.
- Bill you and/or your insurance company.
- Run our practice operations, such as quality improvement, staff training, and record-keeping.
- Communicate with you about your care, including reminders, follow-up, and important updates.

3. How We Protect Your Information
We take your privacy very seriously. To protect your information, we:
- Store records in secure systems with limited access.
- Use passwords and other safeguards to protect electronic information.
- Train staff on privacy and confidentiality.
- Share only the minimum necessary information for treatment, payment, and health care operations.

4. How We May Share Your Information
We may share your information in the following situations, as allowed or required by law:
- Treatment: With other health care providers involved in your care (for example, your primary care doctor or therapist).
- Payment: With your insurance company or other payers to obtain payment for services.
- Health care operations: For practice management, quality improvement, audits, and licensing.
- With your permission: When you sign a written authorization to share information with a person or organization you choose.
- When required by law: For example, in response to a court order or certain government requests.
- To prevent serious harm: If there is a serious and immediate risk of harm to you or others, we may share information with those who can help keep you or others safe, as allowed by law.
- Abuse or neglect: We may be required to report suspected abuse or neglect of a child, elderly person, or vulnerable adult.

5. Your Rights Under HIPAA
Under HIPAA, you have important rights regarding your health information:
- Right to access: You can ask to see or get a copy of your health records, with limited exceptions.
- Right to request corrections: If you believe information in your record is wrong or incomplete, you can ask us to correct it.
- Right to request limits: You can ask us not to use or share certain information for treatment, payment, or operations. We will consider your request, but we may not always be able to agree.
- Right to confidential communications: You can ask us to contact you in a specific way (for example, at a certain phone number or address).
- Right to a list of disclosures: You can request a list of certain times we have shared your information, who we shared it with, and why.
- Right to a paper copy: You can ask for a paper copy of this Privacy Policy and HIPAA Notice at any time, even if you agreed to receive it electronically.

6. HIPAA and Patient Privacy Requirements
HIPAA is a federal law that sets rules for how health care providers must protect your health information. Under HIPAA:
- We must keep your protected health information (PHI) private and secure.
- We must tell you how we use and share your PHI.
- We must follow the terms of this Notice and any updates we make to it.
- We must notify you if a breach occurs that may have compromised the privacy or security of your PHI, as required by law.

We may use or share your PHI without your written permission for treatment, payment, and health care operations, and in certain other situations required or allowed by law. For any other use or sharing, we will ask for your written authorization. You may revoke that authorization at any time in writing, except to the extent we have already relied on it.

7. Email, Texting, and Electronic Communication
If you choose to communicate with us by email, text, or through our website, please be aware that no electronic system is 100% secure. We take reasonable steps to protect electronic communications, but there is some risk that messages could be accessed by others. You can tell us if you prefer not to receive electronic communications.

8. Data Retention
We keep your records for the time required by law and professional standards. After that time, records may be securely destroyed.

9. Changes to This Policy
We may change this Privacy Policy and HIPAA Notice from time to time. When we do, the updated version will be posted and the effective date will be revised. The new notice will apply to all information we maintain, including information created or received before the change.

10. Questions or Complaints
If you have questions about this Privacy Policy or your privacy rights, or if you believe your privacy rights have been violated, you may contact us at:

Integrated Wellness Behavioral Health
1992 Lewis Turner Blvd, Suite 1172

Fort Walton Beach, FL 32547

Phone Number

You also have the right to file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights. We will not retaliate against you for filing a complaint.

By receiving services from our practice, you acknowledge that you have been offered access to this Privacy Policy and HIPAA Notice of Privacy Practices.